AANA Resort & Spa
Accommodation and facilities:
There were no staff at the hill top pool even tho there s meant to be a bar there which was closed every time I went up. We wanted to order some food from the hill top pool but there was never any staff around.
The bottom poolside ran out of towels as well which is quite appalling, you d expect a spa resort to have sufficient beach towels for guests.
I also called the front desk for an extra towel, instead of delivering it to my room, they told me I had to walk out to the front desk to get it. What kind of service is that?!
Apart from the lack of service around the resort, the rooms were neatly cleaned and the dinner at the retaurant was good.
Buffet breakfast is very standard without much variety. I ll probably skip the breakfast if I stayed another few nights.
The resort s private beach could be better if there was more maintenance.
No issues with the booking
Date: Jan 05, 2016
written by: Jenny Chan